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CAPS & Maple City Messaging Terms & Conditions

Program Description


CAPS & Maple City offers text messaging to help patients and clients stay connected with their care and services. By opting in to receive text messages, you may receive messages related to services provided by CAPS & Maple City.


Messages may include, but are not limited to:

  • Appointment and exam confirmations and reminders

  • Scheduling information

  • Wellness and preventive health reminders

  • Health or service reminders

  • Other communications related to your care or services

Text messaging is not intended for emergencies. If you are experiencing a medical emergency, call 911 or seek appropriate emergency care.


Message Frequency and Charges


Message frequency may vary depending on your care, appointments, services, and communication preferences. Message and data rates may apply according to your wireless carrier and mobile plan.


Opting Out


You may stop receiving text messages from CAPS & Maple City at any time by replying STOP to a text message.


After you opt out, you may receive a final message confirming that you have been unsubscribed. Choosing not to receive text messages will not affect your ability to receive care or services from CAPS & Maple City.


Help and Customer Support


For help, reply HELP to a text message or call CAPS & Maple City at 574-534-3300.


Privacy


CAPS & Maple City is committed to protecting your privacy. Mobile information and text-message opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.


Information communicated through text messaging may include information related to your health care or services. For additional information about how CAPS & Maple City uses, protects, and discloses health information, please review our Notice of Privacy Practices.


Carrier Disclaimer


Wireless carriers are not responsible for delayed or undelivered messages.


Consent


Consent to receive text messages is voluntary and is not required as a condition of receiving care or services from CAPS & Maple City.


To learn more about our privacy practices, read our policies here. 

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